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Emerging from Digital Shock: IT Leaders Preparing for New Work Order

The coronavirus has challenged IT organizations around the world in ways unimaginable. But new research conducted by Censuswide on behalf of Citrix Systems, shows they are rising to the occasion,...

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Focusing on Employee Experience to Fund Digital Transformation

For IT teams, run-the-business, commodity areas such as employee help desks, device support and communication platforms are regularly placed in the crosshairs for cost takeout, but these areas are also...

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How COVID Pandemic is Making IT Operations Analyst Jobs More Stressful

Newly distributed operations teams are struggling to cope with the sudden change to the WFH (work from home) concept. IT operations teams were traditionally set up to work from centralized locations,...

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Acquiring IT Skills and Keeping Them Up to Date

How does one acquire skills at the level appropriate to ones' self? Not by reading tomes at various levels; I have tried that and often understand every paragraph I read but still fail to grasp the...

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ITSM Is Effective in Remote Work Environment

According to The State of ITSM in the COVID-19 Pandemic, a survey by ManageEngine, 72% of IT professionals affirm ITSM's continued effectiveness even in remote work scenarios. However, only one in two...

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AI+ITOPS Podcast - Episode 3: Cloud Computing Pioneer Mike Kavis, Managing...

In Episode 3, cloud computing pioneer Mike Kavis, Managing Director at Deloitte Consulting, joins the AI+ITOPS Podcast to discuss the people and teams behind ITOps, DevOps, AIOps and CloudOps ...

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Gartner: CIOs Must Tackle Next Set of Business Challenges from COVID-19

CIOs have increased their organizational credibility during the COVID-19 pandemic, but there are more complex challenges that CIOs must tackle during the recovery to sustain their elevated value,...

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What Are the Biggest Barriers to Successful Digital Transformation?

Businesses — in order to remain competitive, agile, innovative, secure, and profitable — are embracing digital transformation. However, achieving success has often been a pipedream for many given the...

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Companies Accelerating Digital Transformation Due to Pandemic

Nearly 6 in 10 responding organizations have accelerated their digital transformations due to the COVID-19 pandemic, according to The IBM Institute for Business Value study COVID-19 and the Future of...

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How ITOps Can Adapt to the New Normal - Part 1

The "New Normal" in IT — the fact that most IT Operations personnel work from home (WFH) today — is here to stay. What started out as a reaction to the COVID-19 pandemic is now a way of life. Many...

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How ITOps Can Adapt to the New Normal - Part 2

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt...

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How ITOps Can Adapt to the New Normal - Part 3

APMdigest posed the following question to the IT Operations community: How should ITOps adapt to the new normal? In response, industry experts offered their best recommendations for how ITOps can adapt...

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Looking Ahead: Industry Predictions for 2021

As we reflect on the last year and begin to plan for the future, we expect to see trends like prioritization of the user experience and the dependence on IT teams continue, recognizing that what worked...

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IT Now Viewed as Strategic Differentiator During COVID-19

There are few positives that have emerged during the COVID-19 pandemic, but as the spotlight has shined on IT, tech organizations have responded with performances worthy of an award. Even as the US...

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2021 Application Performance Management Predictions - Part 5

Industry experts offer thoughtful, insightful, and often controversial predictions on how APM and related technologies will evolve and impact business in 2021. Part 5 covers the ITOps team ...

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Gartner: Top Trends Impacting Infrastructure and Operations for 2021

Gartner highlighted the six trends that infrastructure and operations (I&O) leaders must start preparing for in the next 12-18 months ...

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IT Leadership: Measuring Employee Experience in a Post-COVID World

It's hard enough just to keep a business running during a pandemic. But when most of your workforce suddenly shifts to work-from-home, understanding employee experience becomes more important, not...

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Teaching and Learning: A Synthesis

The onrushing Covid-19 pandemic has made online learning, in whatever form can be achieved in a short time, mandatory across nearly all academic institutions. Much of this will persist although "seat...

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IT Downtime Increases During Pandemic

IT downtime, both brownouts and outages, has increased during the pandemic, according to a study by LogicMonitor ...

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Top IT Challenges: Collaboration, Cloud and Security

IT Leaders are adapting to new challenges by prioritizing collaboration, cloud and security more than ever beforeCIOs and IT decision makers (ITDMs) are looking to maximize investments and drive...

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